MagicInterview is free to open an account on. MagicInterview Pro unlocks live coaching and the other tools that run on our servers. This page explains how Pro works. It is part of the Terms of Service.
Free and Pro#
| Free account | MagicInterview Pro | |
|---|---|---|
| Create an account and sign in on the web, iPhone, iPad, Android and Mac | Yes | Yes |
| Projects, conversations, sources and uploaded files, in sync across your devices | Yes | Yes |
| Settings, preferences and a saved voice sample | Yes | Yes |
| Try the signed-out demo, with answers written on the device on supported phones and Macs | Yes | Yes |
| Live coaching: answers and sentence completion in a conversation | No | Yes |
| MagicInterview Cloud speech recognition and server-side speaker detection | No | Yes |
| Practice out loud with an AI interviewer | No | Yes |
| Research Online | No | Yes |
When a feature needs Pro, the app tells you before it asks you to do anything else. Features can change over time, and we will keep this table accurate.
Where you buy Pro#
Pro is bought inside the MagicInterview app, not on the website. Today that is the Android app on Google Play. The iPhone, iPad and Mac apps are in App Store review, and Pro will be bought there once they are available:
- on iPhone, iPad or Mac, through the Apple App Store as an in-app purchase;
- on Android, through Google Play.
The web app does not sell Pro. If you open it with an account that does not have Pro, it points you to the app. Sign in to the web app with the same account you used to buy Pro, and Pro unlocks there too. Pro belongs to your MagicInterview account, so it follows you across platforms as long as you sign in with that account.
Price, billing period and any free trial are shown in the app, in your local currency, before you confirm the purchase. Taxes are included or added as the store shows.
Billing and renewal#
Payment is taken and processed by Apple or Google, not by us. We never see your card details. Your subscription renews automatically at the end of each billing period unless you cancel it in the store before it renews. With Apple, cancel at least 24 hours before the end of the current period. If a renewal payment fails, the store may give you a grace period during which Pro keeps working.
If the store changes the price of a subscription, it tells you and, where required, asks for your agreement before the new price applies.
Managing and cancelling#
You manage your subscription in the store you bought it in:
- Apple: App Store subscriptions, or Settings on your iPhone, iPad or Mac;
- Google Play: Play Store subscriptions.
If you cancel, Pro stays active until the end of the period you already paid for. After that, your account and everything saved in it remain, and Pro features stop working until you subscribe again. Use Restore Purchases in the app if you have bought Pro before and it does not appear.
Deleting your MagicInterview account does not cancel your subscription. Cancel it in the store first, or you may continue to be charged by the store.
Refunds#
Because Apple and Google take the payment, refunds are decided and paid by them under their own policies:
- Apple: report a problem with a purchase;
- Google Play: request a refund for a Google Play purchase.
If you live where the law gives you a right to withdraw from a digital purchase, or other consumer rights, those rights apply and are not limited by these terms. If you cannot get an answer from the store, or something we did caused the problem, email support@magicinterview.app with the email address of your account and we will help.
If Pro does not unlock#
Pro status is confirmed with our subscription provider, RevenueCat, usually within moments of a purchase. If you paid and Pro does not appear, open the app and choose Restore Purchases, check that you are signed in to the same MagicInterview account that made the purchase, then write to us with your account email and the store receipt.
Changes#
We may change the features included in Pro or the plans on offer. If a change materially reduces what you are paying for during a period you have already paid for, we will tell you before it takes effect, and you can cancel and, where the store allows, ask for a refund.